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4 free slots this month

Book your call now ->

AI BDC for dealership SMS follow-up

Your AI SMS team for every lead your sales floor stops chasing.

Silx engages dealership leads 24/7, follows up for months, answers questions, books appointments, and alerts your team only when human help is needed.

Book a Live Demo

See How It Works

Works every internet, phone, CRM, and showroom lead until there’s a real outcome.

Jordan Rivera

2024 Silverado LT • Website lead

Live

Is the Silverado still available? I can come by after work if the payment is close.

Yes — it’s available. I can help you narrow the payment range and reserve a visit. Does 6:15 PM or 6:45 PM work better?

6:45. Can someone send photos of the interior first?

Staff handoff created

Due now

Jordan wants interior photos, payment range, and a 6:45 PM appointment confirmation for the Silverado LT.

Vehicle

Silverado LT

Appt

6:45 PM

Owner

Mia • BDC

The follow-up gap

Most dealerships quit before the buyer does.

Car buyers stay in-market for weeks or months, but most sales teams stop meaningful follow-up after a few attempts. That leaves thousands of dollars in existing leads sitting untouched.

Day 1

Lead arrives

A shopper raises their hand from web, phone, CRM, or showroom.

Day 3

Rep follow-up fades

The lead is busy, the floor gets busier, and notes go stale.

Day 21

Most tools stop

The buyer is still shopping, but the store’s system has gone quiet.

Day 96+

Silx is still working

The AI keeps the conversation alive until the lead books, buys, opts out, or needs a human.

What Silx does

AI handles the grind. Your team handles the close.

Instant Response

Replies to new leads in seconds, even nights and weekends.

Persistent Follow-Up

Keeps nurturing leads through long buying cycles until there is a real outcome.

Human Handoffs

Creates staff tasks when customers ask for photos, pricing, trade-in help, financing, or appointment confirmation.

Live workflow

Saturday night. A lead hits your CRM. Silx is already working.

A real operating flow for internet, marketplace, phone, CRM, and showroom leads — not a generic chatbot script.

Lead arrives from

Website form

CarGurus / AutoTrader

Phone call or CRM task

Showroom visit

Identifies the customer, vehicle, source, and previous history.

Sends a natural SMS that feels like your store, not a bot.

Answers what it can and escalates pricing, photos, financing, or trade-ins.

Sends your staff full context, next action, and due time.

Confirms appointment details and keeps the customer engaged.

Stays in follow-up until closed, opted out, handed off, or sold.

Accountability layer

No ghost appointments. No dropped handoffs.

Silx does not just “chat.” It creates timed staff tasks, follows up on unresolved requests, escalates overdue items, and keeps an audit trail for every lead.

Media request

Interior photos • due in 12 min

Pricing review

Payment question • manager queue

Appointment handoff

Confirm 6:45 PM • assigned

Sales follow-up

Call requested • full thread attached

Manager escalation

Overdue item • escalated automatically

Done + customer follow-up

Photos sent • Silx confirms receipt

Why it compounds

Every month, your active pipeline gets bigger.

Traditional teams can only actively work a small slice of leads. Silx keeps each monthly lead cohort alive, so the dealership builds a growing pool of active conversations instead of constantly starting over.

Active nurture by cohort

Month 1 → 6

Month 1

Month 2

Month 3

Month 6

Active nurture grows as old cohorts stay alive while new leads keep entering the system.

Store controls

Your dealership, your rules.

Silx adapts to your follow-up cadence, handoff rules, store voice, CRM process, and compliance controls — without forcing your team into a generic playbook.

Escalation timers

Follow-up cadence

Lead routing

Human handoff rules

Store voice and tone

Multi-location support

Opt-out and compliance

CRM and Twilio integration

Integrations

Works with the systems your dealership already uses.

Silx sits across your CRM, lead sources, and messaging stack so every inquiry can become a real SMS conversation without forcing your team into another dashboard.

Explore Integrations

Integrated with the systems dealers rely on