24/7 lead response
Human handoffs
Full audit trail
Operating snapshot
<60s
Response target
First replies are designed to happen while buyer intent is still hot.
12mo
Nurture window
Long-tail shoppers keep getting relevant follow-up without staff chasing.
0
Cold handoffs
When a human is needed, the task includes context, vehicle, and next action.
100%
Task audit trail
Every staff notification and disposition stays traceable.
Signal
Speed to lead
How fast the AI answers new and returning shoppers across store hours and after hours.
Accountability
Human handoffs
Which conversations created staff tasks, who was notified, and whether the task was completed.
Pipeline
Appointments
Confirmed visits, requested times, vehicle context, and the rep-ready summary for the floor.
Long tail
Lead recovery
Dormant leads that come back alive because the AI kept checking in without overwhelming staff.
Multi-store
Two-location used-car group
CA and FL conversations stay separated by location, but management can still see which leads need action and where staff coverage is thin.
High touch
Media request recovery
When shoppers ask for walkaround videos, blemish photos, or startup clips, Silx creates a task instead of letting the AI promise help into the void.
Revenue moments
Pricing and finance review
Questions about cash offers, out-the-door pricing, bad credit, or monthly estimates get escalated with the exact conversation attached.
We’ll connect Silx to your CRM and SMS workflow, then show the exact conversations, handoffs, and appointment opportunities hiding inside your current lead flow.