How it works

How Silx works with your CRM without creating more CRM noise.

How Silx works with your CRM without creating more CRM noise.

Your team keeps selling where they already work. Silx runs the conversation engine in the background, then hands off only the moments that need human attention.

Your team keeps selling where they already work. Silx runs the conversation engine in the background, then hands off only the moments that need human attention.

Zero disruption

Clean handoffs

Live in weeks

Zero disruption. Your workflow stays the same.

Zero disruption. Your workflow stays the same.

01

Clean pipeline, not CRM noise

Conversations stay organized in Silx so your CRM only gets the action that matters.

02

Nothing new to babysit

The AI works the lead, staff gets clear tasks, and managers see accountability.

03

Your data stays yours

We map around your current systems and keep customer context connected to the original lead.

04

Humans handle high-touch moments

Photos, videos, pricing exceptions, trade details, and appointments go to the right person.

What the system does while your team sleeps.

What the system does while your team sleeps.

<30s

Instant lead response

Target response window for fresh inbound leads and returning shoppers.

100+

Data points

Lead source, vehicle, history, opt-out status, and dealership-specific rules.

3

Channels

SMS-first today, with email and phone workflows designed into the operating model.

3-step

Human loop

Detect, create task, alert staff with context and a disposition path.

0

Cold handoffs

Reps see customer, vehicle, request, summary, and next best action.

12mo

Nurture window

Long-term follow-up keeps working leads that would otherwise go dormant.

Live in weeks. No IT department required.

Live in weeks. No IT department required.

01 Connect

Connect and map

CRM lead sources, inventory feeds, phone numbers, locations, staff routing, and escalation contacts are mapped into Silx.

02 Configure

Tune and train

We calibrate voice, timing, follow-up cadence, vehicle rules, and the exact moments that require a human task.

03 Launch

Launch and monitor

Start with controlled volume, watch every interaction, then expand once appointments and handoffs are behaving correctly.

Straight answers before we plug in.

Straight answers before we plug in.

Common question

Does my team need to learn a new platform?

No. Silx works in the background. Your staff gets clear text alerts and task context when a customer actually needs human help.

Common question

Will the AI sound robotic?

We tune language, pace, inventory rules, pricing caveats, and escalation boundaries to match how your store wants to sell.

Common question

What happens when a lead needs a human?

Silx creates a handoff with the full conversation, vehicle, customer info, request, due time, staff assignment, and audit trail.